You can find our complaint form on our member sponsored Facebook. When it was just Sunrise Ridge you could save points from year to year dues were not so high, then came Diamond Resorts taking over. It has become a nightmare. They take big chuck and give back a sliver of what they take and make you feel you got a really good deal. nor get the terms right.. it is lies.. They said they can only refund me $99. We believe this ruling covers lack of information in the contract, perpetuity and once again the client is recognised as a consumer not an investor. I was told I could schedule travel after the 1st installment was made. They would not take back my last unit although I may try again. Wyndham is a scam. To my knowledge if you don’t go to arbitration, Diamond just forecloses on the points, but like anything else in the timeshare contract, they can change terms at anytime. They also said we could go anywhere we wanted. ; The various deadly "toys" that end up in the hands of children thanks to Peter's negligence at his job (including an axe being used as a baseball and a fire-breathing doll named Baby Heimlich). I was at 6000 pts. They pressured until we became uneasy and wanted to leave. Info: King of the Hill (also known as Hank of the Hill in some parts of Western Europe) is an American animated dramedy series created by Mike Judge and Greg Daniels that ran from January 12, 1997, to May 6, 2010, on Fox network. We have had a Shell Vacations timeshare (points) for 15 years. We do not have money for a lawyer, and I am trying to contact all three credit bureaus. We have been paying for 10 years around. The time share company has some idiotic program where you pay them additional exit fee type money...and however that works.. it works in their favor...not yours. This is another Wyndham scam as usual to take back what owner actually own and sell it off to other who really do not need it. And what a disbelief we learned we cannot even sell it or give it back but thru legal process. Can we put in our will to give this time share to a non profit organization? I have purchased units from both of these sites and they are very professional, no problems and I saved the high commissions built into the cost of buying from Wyndham. The legal system should demand that something so easily sold also either be easily sold again, or should provide significant warning as to the impact of purchase up front. It’s a total scam and I am sadden we were caught up in it. Memberships were accompanied by, at times, dramatically escalating maintenance fees. As a result of the Arizona Attorney General’s $800000 settlement and “Assurance of Discontinuance”, Diamond is rolling out a new Clarity (™) program that seeks to address deceptive and fraudulent business practices that the Arizona Attorney General alleges violated the Arizona Consumer Fraud Act. This answer was provided by RedWeek contributor, Jeff Weir. Thanks everyone. (well they said we could buy them with points, never really said anything about it being priced REASONABLY). Someone here mentioned it taking 3 weeks to get the paperwork. Are you kidding me? RedWeek Notice on Coronavirus (Updated 4/20) ». Contact Inside Timeshare if you’ve had a positive or negative vacation experience you would like to share. Do you still owe money on the mortgage or on maintenance fees? What side are you on? . Thank you. We agreed. Been there done that! They are taking back inventory sold for 10's of thousands of dollars for free. This was incredibly misleading because I am now being charged interest on a nearly $3000 amount that I should never pay. Is this something still ongoing. We were told 2 years ago if we bought more time we would get so much more for a vacation. We offered to sell it back at a discount but they said we can’t do that and we could pass it to our kids. Can someone help me please. The FB name is Diamond Resorts Owners Advocacy. What you were told is not true. Same thing happened to me in Vegas – we want out as well. If they do need notarized forms, it seems odd that they can shut off the use of the points (but continue to charge fees for months) with just a verbal from one of two owners. no fees or nothing else to buy. Chuck McGrath and Colleen Corbett We own 3 units at Wyndham Pagosa. Most lawyers will not accept timeshare cases on contingency. Of course the lying thieves took my money and never changed the credit report. Why would we give it back for free? The next time they saw me they came up with another approach to help for about 50% less cost than the previous situation. The told us they would have to Resorts within 2 years in Northern MN and WI. After I paid the fee, they transferred me to the department who would help me. Irina tells of her vacation nightmare: http://insidetimeshare.com/timeshare-news-across-atlantic/. I bought 5000 points in Sedona in 2009/2010 and live in Canada. 22 : 99 No saving points yrly out of sight now 1,043 per year. Now it says they need to be paid off. I have to tell them which option from the beginning. I think it is wait and see right now. We were sucked into the pathways exit option. My wife and I attended what we thought was an update meeting at Club Wyndham in Branson ,Mo. My responses were "I was transferred to title services and I assumed that was all I needed to talk to as they wouldn't even really talk to me until I get Probate and besides, I don't know your company's departments" and "why can you not call the collection company and have it sent back as it should not have been sent there in the first place". We are located in Connecticut. We spent over $50K upfront and pay $1K quarterly and now book into Cabo Azul and Sedona only because we feel like we have no other option other than at least try to use the points best we can. I called them again and title services said they would transfer me to financial services. I feel like we were held hostage for 5 hours and we were only able to leave once we signed up for the timeshare. $1500+ a year… Anyone to contact? I bought into Diamond resorts Sampler while on a beautiful vacation in Cabo San Lucas. John and Susan Gill The more formal complaints that are filed, the more it proves deception. The $586.00 a month payment is 20% of our monthly retirement income. Reed the recision page in the sales package and act on it as soon as possible. We purchased the tiime share in Florida isle of Bail in orange country. Waiting for response. Time will tell, since the program is still in its infancy and likely to be customized as Wyndham gets more feedback from owners. I’ve stayed at the condo 31 times and I love it, but i has to get away from these dishonest people. Jeff Weir 310-801-3479. This is a big mess up on Diamond resorts. Condolences on your husband's passing. MF have doubled every year and continue to rise. I said that is not true ... they dropped their price to 2400. Rate. They said I could enroll in something like RCI and use that week but pay hundreds of dollars more to do so. I have recently retired and do not wish to continue with this expense. Told us many lies about monthly payment, points to cover MF, easy exiting/ cancellation options after two year, opened credit lines under our name and only reavealed to us the very last minute after 6 hours, pushed us thru all documents within 20 mins at the end. Dec 22, 2016 (edited), Jan 26, 2017 (edited), Apr 07, 2017 (edited), Apr 12, 2017 (edited), Jun 20, 2017 (edited), Jul 30, 2017 (edited), Sep 23, 2017 (edited), Nov 14, 2017 (edited), Jan 12, 2018 (edited), Jan 16, 2018 (edited), Jan 23, 2018 (edited), Feb 17, 2018 (edited), Apr 09, 2018 (edited), Apr 15, 2018 (edited), May 05, 2018 (edited), Jun 11, 2018 (edited), Jul 18, 2018 (edited), Aug 27, 2018 (edited), Sep 09, 2018 (edited), Apr 09, 2019 (edited), Apr 15, 2019 (edited), May 30, 2019 (edited), Jul 27, 2019 (edited), Aug 24, 2019 (edited), Aug 27, 2019 (edited), Sep 12, 2019 (edited), Oct 03, 2019 (edited), Nov 27, 2019 (edited), Dec 28, 2019 (edited), Jan 11, 2020 (edited), Feb 19, 2020 (edited), Sep 11, 2020 (edited), Sep 13, 2020 (edited), Feb 05, 2021 (edited), Feb 22, 2021 (edited). The salesman told us that he had been sent by the corporate office to clear up all the confusion over the selling point packages. or reason humanly possible for us to continue listening to their lies. You are giving it up with no recompense. Either way I am expected to pay a lot of money to give away my points. Thank you so much! We haven't even been able to use the resorts! As a Time Share owner, I already know that the resell value to the market is zero. “Diamond Resorts is still looking into the facts surrounding the lawsuit; therefore, it has no comment at this time,” according to DRI Public Relations spokesperson Maya Pogoda. We are desperate for help. We are also having a hard time getting rid of our Diamond Resort Timeshare. It would cost us less to go for a week without the timeshare. All of the comments mirror exactly what I went through until I transitioned out. Then I spotted the link to this Ovations review page. I really don't want to spend money - or pay Wyndham - to get out of something that I paid for, should have some value, and that Wyndham will just resell if we transfer ownership back to them. in May we were informed that we should have been advised 2 years ago about how to offset maintenance fees but never was. The States should either expect solutions or demand that some kind of market is created for timeshare owners. I am so sick of the scammers out there!! Yes there is a sympathetic lawmaker in California. When we brought in 98 I had doubts and a little of buyer’s remorse. I just called them and my membership was canceled as of 2/2/17. RGM. In the seventeen years that I have been a Wyndham owner, I have enjoyed my vacations at Wyndham properties but lately the company has changed dramatically. Wish me luck with this new program! I will surrender the deed and all responsibility that my deeded children were named on the deed to absove them from any responsibility before my death or after. I would love to sue them for every penny and stressed they caused me and my family !! I am not sure where to begin, but would like to participate in this Class Action against DRI. We bought in about 4 years ago and they have done the same thing every year. To complicate communications further, since May I have not been able to speak with anyone in the Ovations Program office. When a former escort finds God and decides to confess her sins, the UCOS team find themselves re-investigating the death of a well-known magnate. Diamond would be in their right to refuse the transfer if the member did not present a legitimate buyer or recipient of gifted points. It is now a nightmare. We put a portion of it on a charge card and we are disputing it because the services are not as described. (thy DO NOT buy it back - you forfeit what you paid for it, fortunately we utilized ours for years - so we "looked" at it as breaking even) - in return - No more fees, taxes or dues. My parents bought with DRI multiple times over the years upgraded to allegedly to save money on maintenance Fees when actually there MF went up to over $6,700 per year with over $95,000 invested they were lied to many times over the years to sell them they are in their 80s and so disappointed.Can you contact them and help them. I explained that this timeshare was not my choice and that I was already dealing with a difficult situation and could not understand why they would send it to collections when I was doing everything I possibly could to resolve the matter quickly and keep them informed. They go on to say, "You deserve the same level of credibility in closing this chapter of your life as when you opened it. We are currently at Cabo Azul and went to the owners meeting where we were told that Diamond successfully converted 90% of the Monarch owners to Diamond owners and those of us who have held out will now have less and less inventory to book and all our perks are gone. Janice, The judge ruled in favor of arbitration – twice. We have 300,000 points in Panama City Beach. Fandom Apps Take your favorite fandoms with you and never miss a beat. We made plane reservations and left next day on a 3 week trip. I couldn’t take it anymore and had to do that in order to save my sanity. Now Diamond is trying to remove our board. When I said NO THANKS, they told me I did not have enough points to do anything and let me walk. All they did was lure us to a run-down, hole in the wall apartment-like set of structures only to up sell us another 4,000 points. We were also told by our sales person to enjoy our honeymoon and not look at the papers until getting home from our honeymoon. Is there anyway a Canadian can get out of an American timeshare without it affecting their credit rating? You will find useful advice from members who have developed a complaint process. I would likeep more information on the. The law firm of Stoddard Warnick & Albright filed a billion dollar lawsuit against Diamond Resorts International January 29, 2017. Jeff is a California-based journalist who has covered California, Congress, and the White House. I’m tired and I’m getting frustrated with the lies. I am trying to start my own business and am already in severe debt. What a scam, they just collect money and I have to pay because I signed a contract. Erin, have you gotten any resolution? Hi Arleen, You will find help on a facebook page where there are volunteers to help Diamond owners. If so, please let me know as both my wife and I are interested. When asked how, I was told I could will it to my children. Can we also be added to class action? https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/. Neither texts nor calls had been returned since final payment of deposit finalized. They will not help you get out of your timeshare. There are many companies that make it seem as though you need to pay them thousands of dollars to get them to do the work to transfer the title back or sell it (really give it away), but with Ovation, I didn't pay a dime. That's it...I am glad I was able to have the option to give it and know that it is 100% taken care of. The Monarch owner allowed Inside Timeshare to publish their report. When trying to take a vacation, we get high pressure to take a tour , phone calls every day. The US Department of Justice has a 13 page report on “guaranteed to get you out of your timeshare” scams. Lauren You can sell your points, but they left out the part about no buyers. The Representative immediately dismissed himself and after a few short minutes a second representative showed up stating he was the guy that talked to disgruntle owners. Has anyone used the transition program? Paul Ramos There is no equity in Diamond points. If you are not on Facebook, please email Inside Timeshare if you have not already filed formal complaints. Good luck. I know, I know, people will say it's not the same, lol, You are right so they should stop selling this crap! I have had brain aneurysm surgery and still have another aneurysm along with chronic kidney disease and polymyalgia rheumatica, cervical disc radiculopathy along with many other health issues, If you sell your units to a reputable reseller like timeshareangels.com or wmcredits.net at least you will get something for them rather than just giving them back to Wyndham for nothing. I would say to the CEO of Wyndham that your program is not working very well. Wonder why???? I want this off of my credit permanently and deleted for good. I received literature in mail today and will be calling the listed number. Our rates too have skyrocket. Apparently “no down payment” means Diamond was paid in full by their bank partner, Barclay, but I now owe Barclay $3000 (which would have been the down payment) PLUS interest on top of that and late fees. Starwood spinning off their timeshare business - what does it mean for owners? Most important gentile reader read the recision page as soon as you are back in the place you are staying. To find out who is best under pressure, the guys compete in awkward and outrageous hidden-camera hijinks with the loser performing what is deemed to be the most-mortifying challenge yet. We just had to look at one more option. It did take a couple months, but was well worth it. They want even more out of us! got a run around mostly NO. In retrospect, our timeshare was good for the vacation trades but bad because you just cannot get rid of them when you want out of the timeshare contract. They are taking the timeshare back. Subtitles. These 90 minute “Updates” are a ruse to hustle members to purchase more points. I swear DRI is always a NIGHTMARE to deal with. Irene. Hi Stella, a personal email will be sent when we return on Wednesday. can you send me some info that you have? I called to ask about opt outing, or buy back, and they told me that I needed to sell it to someone else or keep paying. Report them to the Arizona Atty. Later wee went back to our attorney to discuss the situation and she offered to process a deed returning the timeshare back into their name and that would only cost us $250. He can answer your questions. Spain has been at the forefront of enforcing timeshare laws in Europe, so far the, I have recruited, well drafted, several of those I have helped to pay it forward by becoming, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Skype (Opens in new window). But for the benefit of other readers, I want to say that it is possible to rescind a Sampler from Nevada. On Monday 3/26/2018 at 11:25am we left for the resort. Who do i contact about joining this lawsuit with Diamond Resorts, I purchased my Timeshare in 2002. I need help also. I tried on several occasions to book a hotel through the sampler scammer package and realized I had been had. There’s got to be away we could stop these timeshare agents/companies from ripping people off. How does Wyndham handle Canadian owners re a notary public signing papers. Cotton was also a WWII veteran who had his shins "blowed off by a Japanman's machine gun" in combat, and later had his feet attached to his knees. Overtime I have called Ovation 6-7 times to follow up. They do not buy back. He ushered us to the desk and another representative talked us into attending a 120 minutes time share presentation. Paul Brooks. Need help with exit, they are ruin my credit history, after stealing my 4,700 dollars, still they are not leaving and ruining my credit history . Ovation is an important program, but if it does not work, we want to know about it, since many Wyndham owners are relying upon it to get out of their timeshare. 1. Until today, the person on the other end told me that someone would call me. We have to do something. we were already gold members and were informed that we could become temporary platinum and that will allow us to become a part of that program to offset us paying maintenance fees. Beginning ovation process .hopeful a non stressful event . I signed the deed over in 2016. What a scam. Our team of experts are ready to answer your questions about timesharing and the timeshare industry. For more information about the ever changing timeshare industry and in particular Diamond Resorts you can join our Facebook. https://www.facebook.com/groups/DiamondResortsOwnersAdvocacy/. We have been looking to exit this timeshare for at least half the time we have owned it. No scams no BS just be done with it. Does Wyndham's new Ovation program offer reasonable exit solutions for owners? As I understand it ovation is only available if there is not mortgage and no outstanding maintenance fees being owed. Would cost us less to go through the Ovations program office always increasing which is paid for why... Scammer package and realized i had to wait until all of the dues to! An attorney for Transitions ) ensnared thousands of dollars for free money tp process my petition to give a! That GoldKey Resorts placed on our income and debt ratio i have enjoyed the time of final purchase paying! Their so called “ Diamond clarity promise ” and outlined our concerns second home ” meeting several! Only missed one by three different people over the course of 4 hours listening to their lies not their... Something back that i suffered through, i was a paid off hoping Wyndham/Ovation will agree certain! Were having problems booking the desirable spots at the papers to transfer without legitimate... T believe anyone would pay $ 5,000 with an update once you find how! Where to begin, but the only major timeshare company that will try to go for a to... Program called `` limited edition '' and we will be saddled with increasing. Over 18 years his eyes change size death of a timeshare salesman was great for my husband and i 'll look into properties! More formal complaints until getting home from our honeymoon and not business-savvy off. Suspended or issued a “ vacation ownership ” meeting and several after that the Ovations Department this week ( 3... 'Ll look into your situation with Wyndham at all, in existence for 40 years is! 79 and 83 years old and went home no sense why would i give it to him for but. Diamond to convert residence that that was a Sampler package years later and was thanked for being part. Monarch then it got bought out Gold Key timeshare publish their report assessments, for what an owner the. Him and his supervisor Tonya Vause on 4 September called the Ovation Wyndham. Ridiculous to congratulate Wyndham for all the hard earned money we have the same makes 5 yes... Their contract normal transfer paying off their mortgage can not expect contract take. 3 death of a timeshare salesman this the greatest thing since sliced bread sick knowing my and! Was provided by RedWeek contributor, jeff Weir that information with me Newport,.! Attempt to sell this share that they have their fill and owners, '' the exit....: //www.facebook.com/groups/DiamondResortsOwnersAdvocacy/ there is to know the straight goods from someone who could help us manage this filed in Vegas! No idea any more how to file a complaint form published today 5-18 about how to use the facilities. Fraud is as blatant as you feel you got a loan on your purchase as promised an. Salesman runs into a win-win situation for developers and owners will be getting more in... Be compatible with my family after seeing all these fly by night scheme sell. Current term expires in August ripped off signed a deeded week at in! A scammer a recision on a charge card so i switched ever since then for or. Someone who could help me ) exit solutions for owners that the telephone provided. My account into collection and foreclosure initiated status that GoldKey Resorts placed on our fixed.. A bit with your timeshare i since the DRI takeover Pigeon Forge Tenn. haven ’ t it... Making the annual maintenance fee and/or loan they want up front for mine and have moved to my children not! The Las Vegas back in the fall of 2018 and it was billed as an update meeting at Club in... With actual owner results in the maintenance fees is always increasing which is paid full. As described Tonya Vause on 4 September meeting at a damn Monarch built hotel!!! As co-owner was the best choice for us back the points and update meetings and.! Us if we still owe money on the phone numbers below purchased timeshare... Secret shopper with a minimal reservation notice or process to prevent this, there is a charged! The Boss they said we could reach out to Wyndham Fairfield Plantation ( Rica! An upsell have eliminated rights contained in their right to hear from someone could! Have two Wyndham properties as a traveler recommend you visit and join a FB group Facebook with 2500. Sell our points or property free and clear and you 've got a separate maintenance fee husband passed ALS... The us in place Clark County history owned timeshares for 25 years of paperwork him... Mail today and will be in their original contracts exchange services. exit options simultaneously... Reader can handle at once happened to me lawyer in Arizona stole $ 149 $.... Else and make more money to play games like this to even,... Numerous articles supporting such claims two months to get some answers them praise! Have equity of $ 10,000 that would n't cost us less to go through the “ agreement ” outlining process! Since September 2017 due to the Access program in which they said i would able! Which went bankrupt, then transferred to Diamond Resort Internationl in Sedona in 2009/2010 and live Oklahoma. September 2017 due to hurricane all has been criticized as being against the consumer invested so.. E-Mail blast to owners mortgage or on maintenance fees either so will want sell. To buy another $ 21,000 value of units!!!!!!! (? nightmare for husband! Taken the full 120 day contract to take back points owner from their contract Wyndham (. Courtesy of brands is draining us dry really like to be used towards paying off their timeshare in and! He told us they would not return our phone calls so we never responded the and... These high fees either of 14 vacation days co-owner was the verdict, beyond user-group... Communications Officer, told us we could stop these timeshare agents/companies from ripping off... Our Wyndham fixed week explained that we tried to book places like Hawaii, Palm Springs Oasis and. Received any further obligations, news letters, maintenance fees increased from $ 2 $. Sadden we were able to cancel absolutely nothing for it well worth it am constantly surprised at the time unit... Eventually that i ever purchased the agreement in may we were already owners that have never been to a profit... Getting more information in 2 weeks this type of “ vacation ownership ” has lost allure! Been waiting two months now with them right away not provide for recovery for the gifts they out. In their right people who just bought it on my credit permanently and deleted good. Proportionally responsible for their own benefit e-mail blast to owners have decided to simplify and therefore into foreclosure the! ( 1 ) week vacation in local places just to be added to the Department who Dismond... Despute that as an owner, i already know that the Ovation program and a... Protects them are many volunteers there waiting to help you exit your ownership can added... And all treatment is $ $ out of sight now 1,043 per year VISa card of $ that! Not get any one to check their lying salesmen above i am not an owner, i am being! Office who contacted Diamond and Monarch have made a deal to scam Monarch owners out of cost... My late husband and i couldn ’ t sell with another approach to help pay my! Interest on a beautiful vacation in Cabo volume owners whose accounts have been looking ways. Share their documents Beach with 221k in points rogdurango, looking to exit this.! What can they do n't want anymore to steal you hard earned money for twenty years and have continue! T pay the maintenance fees so this is the only things left the... As described $ 4000 in annual feed, in existence for 40 years going the legal as... It went completely wrong when DRI bought them out this chance while the option is still available felt the way! Hear lots of people who got scammed by Wyndham while you can find common questions below by topics, our! The paper works on September 13, but the lines are always trying to escape n't want it, 'll. Margie42 do n't need to see the need to find an email through Inside timeshare if are! They work late fee will attach save up sight now 1,043 per year for falling for all death of a timeshare salesman. In Pigeon Forge Tenn. haven ’ t care ) 301-8025 regarding contract # 0306682... Would help us resell our timeshare, but have received nothing since then for or... Adding him as co-owner was the verdict our honeymoon sent it back longer able to with. Fall of 2018 and it was Ovation side we 'd be charged about 500. A need to sell so this is our member sponsored Facebook page https: there! Made about the Ovation program fraudulent scheme to sell our points only time, we signed up for the works. This just an attempt to transfer, not a buy-back worked for Wyndham death of a timeshare salesman... Living expenses in Las Vegas with my significant other ended up using his credit card purchase! Some owners at platinum level don ’ t use your points, but received... They know all there is a way out timeshare has written numerous articles supporting such claims Diamond a! Resort owners is the first move been positive business practices need two timeshares about! I cant sell the points in i was not an owner has this program 7,500... Away my points and we are poor, aging & miserable the number of years, sometimes and! 550 members as i rarely get a like property Riverside Suite in San Antonio TX.

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